Account Requirements

You must be 18 years of age or older to use our services.

Your information is your responsibility. You must provide an accurate reliable email address not at the domain you are hosting with us. This is to ensure you receive emails from this website. AuroraCoderz is not responsible if your hosting is suspended due to non-payment if you have provided a faulty email address, your information is always readily available in your client area.

Affiliate Conditions

You will earn 10% commissions from all sales generated by your affiliate link. Commissions will mature and be available for withdraw after 14 days. If the transaction is reversed in those 14 days your commission will be as well. Payouts are processed via PayPal within 72 hours once your balance has reached a minimum of $5 and you have requested withdraw in your affiliate area.

Backups Of Your Data

You are responsible for maintaining backups.


Your use of this service is at your sole risk. Our weekly backup service is provided to you as a courtesy and may be modified or terminated at any time at our sole discretion. AuroraCoderz is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all necessary backup of files and data stored on our servers. Backups will not be provided for accounts that have been suspended or terminated for any reason.

Billing and Refund Policy

Billing:

We charge customers on a monthly, quarterly, semi-annual, or annual basis for hosting services. There are no contracts with AuroraCoderz and you agree to pay for all services in advance of services being provided. AuroraCoderz.com will automatically charge your credit card on file each billing term. If you do not want to be charged automatically you may fund your account in advance. Please be aware accounts which are overdue after 7 days are subject to automatic service interruption.


After 30 days, we are not responsible for items on your subscription that may have been billed incorrectly or you feel may be errors, after the subscription in question has been issued. No retroactive billing credits are allowable unless documentation is supplied to us in writing of the agreed upon amount. We will then investigate the issue and if it is our oversight - we will gladly fix our error.


All active subscriptions for hosting accounts are due upon receipt unless otherwise arranged with our billing department.


We make every attempt to notify you by email if your monthly invoice is not paid before your site is automatically disabled. It is the customer's responsibility to update their contact information, including email address, phone number and credit card details so we can make contact with you. We are not responsible for correspondences that do not reach you due to bad email addresses. Accounts that are not paid 7 days after the invoice due date are subject to automatic interruption of service. All service interruptions are subject to a 10% reactivation fee with a fixed minimum amount of $5.00. After 30 days of no contact from you the services in question will be terminated entirely.

Hosting Cancellation:

Cancellations must be in writing to sales@auroracoderz.com and must be presented 5 business days before subscription renews. Please refer to your domain name for easy reference.


Refunds:

There are no partial or full refunds for cancelled or terminated hosting. There are no partial or full refunds for unused bandwidth or diskspace. Other products on AuroraCoderz.com may include websites, templates, customized coding and web scripts, due to the digital nature of these products and services no refunds will be granted.

Unpaid Invoices:

Unpaid invoices are not canceled when a cancelation request has not been made by the client. If you leave owing AuroraCoderz money you will be unable to purchase new services (including scripts, templates and addons) before the balance on your account is paid in full, any late fees incurred will not be removed.

Hosted Content

Any content placed on a site hosted by AuroraCoderz.com is subject to all governing laws. In the event a legal investigation is initiated by a law enforcement agency, AuroraCoderz.com will cooperate fully in providing all requested information. Sites that host pornographic content, other content in violation of copyright law, or any other material deemed inappropriate by AuroraCoderz.com, are prohibited. If AuroraCoderz.com determines that a site is in violation of this provision, the client's account will be deactivated immediately, the entire site will be deleted without notice, and no refunds will be given.

Limitation of Liability

AuroraCoderz.com uses high-quality components in our web-hosting servers to minimize the possibility of failures. Nevertheless, hardware and software failures do happen, and are beyond the control of AuroraCoderz.com. While we do take precautions to minimize downtime in the event of a failure, AuroraCoderz.com will not be held responsible for any damages, consequential or incidental, resulting from software failures, hardware failures, or the deletion or corruption of files or websites on a AuroraCoderz.com server.

 We are not responsible for:

   - Failed applications of software
   - Software issues on your computer
   - Failures of third party software such as FTP or email clients
   - Local connectivity issues caused by your internet service provider
   - Search engine ranking of your site in any search engine
   - Customers failure to understand or use application software.

Resource Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Clients May Not:

- Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
- Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
- Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
- Run any software that interfaces with an IRC (Internet Relay Chat) network.
- Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
- Participate in any file-sharing/peer-to-peer activities
- Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
- Run cron entries with intervals of less than 15 minutes
- When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include ("http://yourdomain.com/include.php") use include ("include.php")

Script Support Defined

Support is free for any script related bugs you may encounter in any version of an active AuroraCoderz script if the page is unmodified. For modified pages to be fixed in AuroraCoderz scripts or other scripts to be repaired we will charge a base fee of $5 - if the coding required will cost more than this initial fee you will be notified and your consent and full payment will be required prior to our continuing any coding work.


EOL (end of life) scripts are scripts which will no longer function with the available versions of hosting software and have been discontinued. If you own one of our EOL scripts you will be required to upgrade to our current script version to maintain script support. Unsupported versions will be listed below when they reach EOL.

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